Warranty

Warranty request

Having a problem with a Hakon part? Tell us about it below and we'll look after you. The more detail you give us, the faster we can sort it out.

Start your claim Warranty Policy

Before you start

What you'll need

  • Bought from a Hakon dealer?

    Please contact your dealer first. They hold your purchase record and invoice, and they'll lodge the claim with us.

  • Have ready

    • your Hakon order number
    • your vehicle details and how the car is used.

  • Photos and videos

    When we reply, we'll ask for clear photos or videos of the part, the problem area and how it's fitted. Most claims are diagnosed from these.

  • 12 months

    V2 control arms and V2 Pro sets

    Recommended for motorsport. From delivery.

  • 24 months

    Adjustable swaybar links and poly bush kits

    Street and motorsport. From delivery.

The warranty applies to the original buyer only. Exclusions apply, such as incorrect installation, fitment outside a part's listed vehicle application, modification, crash, impact or overloading damage, normal wear and cosmetic wear. See our Warranty Policy for full details. Our warranty is in addition to your rights under the Australian Consumer Law.

Warranty request

Tell us about the problem

We'll be in touch within 3–5 business days.

Fields marked * are required.

Your details
Order and product

Your Hakon order number, or the dealer's Hakon order or invoice number

Dealers only

The warranty runs from delivery

Vehicle and fitting
The issue

Photos and videos: this form can't accept file uploads. When we reply, we'll ask for clear photos or videos of the part, the problem area and how it's fitted.

Talk to us

Prefer to talk? Call us Monday to Friday, 9am to 4pm (Melbourne time).

Call 1800 292 911Contact form